The Information

Intuition-Based Decision Making

Help managers understand when intuition can be used, distinguish experience-based judgment from emotion, and validate fast decisions.

Facilitator guiding communication skills for corporate management teams

Learners participating in training activities

Discussion in a corporate training program

Overview of an in-house corporate training class

Facilitator guiding learners through practice

Group photo of learners at the end of the course

Table of Contents

The Introduction
Training Objectives
Target Participants
The Content
Training Methodology
Class Information
Learning Materials & Certification
Faculty Team
Masterskills Profile
Representative Clients

1. The Introduction

In many situations, managers must decide before complete data is available. Intuition can be useful when it is built from experience in a patterned environment, but it can also be confused with emotions, habits or cognitive biases.

The course helps learners identify conditions for using intuition, emotional traps and the risk level of decisions. Learners practice combining judgment with minimum data, critical questions and rapid validation.

The “Intuition-Based Decision Making” program does not encourage unsupported decisions; it guides learners to use intuition in a controlled way within appropriate contexts.

2. Training Objectives

Explain how intuition is formed and the role of experience.
Distinguish grounded intuition from emotional reaction or impulsiveness.
Identify biases and conditions that reduce the reliability of judgment.
Combine intuition with minimum data, critical questions and risk checks.
Select mechanisms for fast decisions, small experiments and learning from real outcomes.

3. Target Participants

Senior leaders and managersOften make decisions with incomplete information or time pressure.
Project, operations and incident managersNeed to act quickly while controlling risk.
Sales, marketing and product development managersMust balance data, experience and market signals.
Analysts and internal consultantsWant to combine analysis with managerial judgment.

4. The Content

The program clarifies the nature of intuition, conditions for use, biases, data integration, decisions under pressure and the process of strengthening judgment.

PART 01 Foundations of Intuition in Decision Making

Concepts of intuition in management.
Origins of intuition from accumulated experience.
Differences among intuition, emotion and judgment.
The role of intuition when data is incomplete.
Benefits and limits of fast decisions.
The two-system thinking model.
Case: making quick decisions under high pressure.
Practice identifying personal intuition patterns.

PART 02 Conditions for Using Intuition Effectively

Contexts suitable for intuitive decisions.
Signs of familiar and repeated environments.
Professional experience as a basis for judgment.
Recognizing weak signals from reality.
Knowing when to slow down for validation.
Questions to ask before trusting intuition.
Example of HR decisions based on experience.
Practice evaluating intuition reliability.

PART 03 Identifying Biases and Emotional Traps

Confirmation bias in situation assessment.
Halo effect when evaluating people.
Loss aversion in risky choices.
Overconfidence due to past success.
Confusing intuition with immediate emotion.
Techniques for separating facts from interpretation.
Case: trusting the wrong person because of a good impression.
Practice detecting personal biases.

PART 04 Combining Intuition with Data and Critical Challenge

Use data to test the initial hunch.
Form hypotheses from intuitive signals.
Challenge quickly with critical questions.
Consult other perspectives before deciding.
Three-step process for validating intuition.
Balance intuition and evidence.
Case: intuition conflicts with a report.
Practice validating intuitive decisions.

PART 05 Fast Decision Making Under Pressure

Identify decisions that require speed.
Set minimum criteria before deciding.
Use a short pause to observe again.
Prioritize options that are good enough and safe.
Delegate decisions according to risk level.
Prepare response scenarios when information is insufficient.
Case: handling a major customer incident.
Practice simulated decisions under pressure.

PART 06 Strengthening Intuition and Learning from Decisions

Keep a journal of important decisions.
Compare initial hunches with outcomes.
Analyze deviations after each decision.
Build a library of management situations.
Seek feedback from colleagues and supervisors.
Develop the habit of learning quickly from experience.
Case: learning from a wrong decision.
Practice preparing an intuition development plan.

5. Training Methodology

The class is organized in small groups with a learner-centered approach. The facilitator delivers concise inputs, then leads discussion, scenario practice, feedback and debriefing so learners can convert knowledge into applicable workplace behaviors.

Group Discussion Individual Exercises Group Presentation Brainstorming Techniques Facilitator-Guided Practice Experiential Project In-Class Activities Role-Play Activities Classroom Presentation

6. Class Information

Expected Start Date	Schedule	Time	Location	Tuition Fee	Register
To be updated	Saturday – Sunday	08:30 – 16:30	Ho Chi Minh City	4,500,000 VND	Register
To be updated	Monday – Thursday	18:00 – 21:30	Hanoi	4,500,000 VND	Register

10% discount for registration at least 15 days in advance, groups of three or more learners, or loyal clients.Reserve a Seat

Note: The schedule above is tentative and may be adjusted depending on registration numbers, class organization conditions and the actual training plan. Masterskills will confirm the official schedule with learners before the start date.

Duration: 2 days / 4 sessions; maximum 35 learners per class.
Ho Chi Minh City: 224 Dien Bien Phu Street, Ban Co Ward, Ho Chi Minh City.
Hanoi: 51 Le Dai Hanh Street, Hai Ba Trung Ward, Hanoi.
In-house corporate training: Delivered at the client’s office or factory; quotation depends on design scope, location and class size.
Additional costs: Trainer travel and accommodation costs are determined according to the delivery location, if applicable.

7. Learning Materials & Certification

Learners receive copyrighted course materials developed by Masterskills, practice handouts, self-assessment forms and reference materials closely aligned with business situations.

Copyrighted The MaterialsStandardized content updated according to course objectives.

Practice ToolsChecklists, handouts, feedback templates and personal action plans.Explore Toolkits

Certificate of Completion

Learners who meet attendance and practice requirements receive a Masterskills certificate of completion.

8. Faculty Team

Masterskills faculty and experts have practical experience in management, consulting and training in fields aligned with the program content.

MBA. Paul Huỳnh

Leadership and capability development expert. Management skills, critical thinking, execution leadership and coaching.

MBA. Nguyễn Hữu Thái Hòa

Strategy and digital transformation expert. Corporate strategy, digital transformation, business model innovation and growth.

View Faculty Profiles

9. Masterskills Profile

View Profile

Masterskills’ training capabilities, areas of expertise, delivery methodology and experience partnering with enterprises.

Client Testimonials

“The Intuition-Based Decision Making course provides practical content, workplace-relevant activities and clear facilitation. The facilitator helps learners use appropriate tools, analyze situations and develop concrete application plans after the course.”

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