The Information

Building Habits Through Behavioral Systems

Apply behavioral design principles to convert goals into small, easy-to-start, trackable and sustainable work habits.

Facilitator guiding communication skills for corporate management teams

Learners participating in training activities

Discussion in a corporate training program

Overview of an in-house corporate training class

Facilitator guiding learners through practice

Group photo of learners at the end of the course

Table of Contents

The Introduction
Training Objectives
Target Participants
The Content
Training Methodology
Class Information
Learning Materials & Certification
Faculty Team
Masterskills Profile
Representative Clients

1. The Introduction

Many improvement goals fail not because of a lack of determination, but because the required behaviors are unclear, the environment does not support them and there is no feedback mechanism. Sustainable habits need to be designed as small steps linked to a specific context.

The course helps learners analyze habit loops, identify cues and rewards, reduce friction for desired behaviors and increase friction for undesired behaviors. The content supports both personal productivity and team behavior change.

The “Building Habits Through Behavioral Systems” program can be applied to productivity, safety, quality, sales, service or any team behaviors that need to be sustained consistently.

2. Training Objectives

Explain how habits are formed, sustained and interrupted.
Convert broad goals into small, specific and observable behaviors.
Design cues, environments and rewards that support desired habits.
Apply micro-habits, habit stacking and friction management principles.
Build mechanisms for tracking, feedback, restarting and reinforcing team habits.

3. Target Participants

Managers and team leadersWant to form consistent behaviors within their teams.
L&D, HRBP and organizational development professionalsDesign behavior-change activities after training.
Operations, quality, safety and improvement staffNeed to sustain important work habits.
Individuals seeking productivity and discipline improvementNeed a behavioral system rather than relying only on motivation.

4. The Content

The content guides learners from habit mechanisms to existing habit analysis, small behavior design, environmental cues, progress tracking and scaling individual habits into team culture.

PART 01 Foundations of Habits and Behavioral Systems

Concepts of habits in the workplace.
The role of habits in personal performance.
Differences between goals and behavioral systems.
The cue-action-reward loop.
Environmental impact on behavior choices.
Models of sustainable behavior change.
Case: strong determination but quick abandonment.
Practice identifying current habits.

PART 02 Analyzing Current Habits and Barriers

List habits that support or block results.
Identify cues that trigger old behaviors.
Determine hidden benefits behind bad habits.
Analyze moments when discipline is easily lost.
Observe emotions before and after behavior.
Map behaviors across a workday.
Example of procrastination before difficult tasks.
Practice analyzing habit loops.

PART 03 Designing New Habits That Are Easy to Start

Choose a small and clear behavior.
Connect the new habit to an existing schedule.
Design a starting step under two minutes.
Make the desired behavior easier to do.
Use small commitments to build momentum.
Apply the when-where-what formula.
Case: big goals that are difficult to sustain.
Practice writing a micro-habit plan.

PART 04 Designing Supportive Environments and Cues

Arrange the environment to reduce wrong choices.
Place reminders at the point of action.
Remove common sources of distraction.
Prepare tools before starting.
Create friction for undesired behavior.
Design workspaces that support focus.
Case: digital environments causing distraction.
Practice improving the behavioral environment.

PART 05 Maintaining Motivation and Tracking Progress

Track behavior chains with a simple board.
Recognize small progress to sustain motivation.
Use appropriate rewards after action.
Handle missed days without losing momentum.
Find an accountability partner and regular feedback.
Adjust habits according to real context.
Case: losing rhythm after a busy week.
Practice creating a habit tracking board.

PART 06 Turning Individual Habits into Team Culture

Select shared habits that support team goals.
Establish daily working rituals.
Leaders model the new behavior.
Recognize positive behaviors in the team.
Standardize habits into small processes.
Measure the impact of habits on results.
Case: team agreement without sustained practice.
Practice building a behavioral system plan.

5. Training Methodology

The class is organized in small groups with a learner-centered approach. The facilitator delivers concise inputs, then leads discussion, scenario practice, feedback and debriefing so learners can convert knowledge into applicable workplace behaviors.

Group Discussion Individual Exercises Group Presentation Brainstorming Techniques Facilitator-Guided Practice Experiential Project In-Class Activities Role-Play Activities Classroom Presentation

6. Class Information

Expected Start Date	Schedule	Time	Location	Tuition Fee	Register
To be updated	Saturday – Sunday	08:30 – 16:30	Ho Chi Minh City	4,500,000 VND	Register
To be updated	Monday – Thursday	18:00 – 21:30	Hanoi	4,500,000 VND	Register

10% discount for registration at least 15 days in advance, groups of three or more learners, or loyal clients.Reserve a Seat

Note: The schedule above is tentative and may be adjusted depending on registration numbers, class organization conditions and the actual training plan. Masterskills will confirm the official schedule with learners before the start date.

Duration: 2 days / 4 sessions; maximum 35 learners per class.
Ho Chi Minh City: 224 Dien Bien Phu Street, Ban Co Ward, Ho Chi Minh City.
Hanoi: 51 Le Dai Hanh Street, Hai Ba Trung Ward, Hanoi.
In-house corporate training: Delivered at the client’s office or factory; quotation depends on design scope, location and class size.
Additional costs: Trainer travel and accommodation costs are determined according to the delivery location, if applicable.

7. Learning Materials & Certification

Learners receive copyrighted course materials developed by Masterskills, practice handouts, self-assessment forms and reference materials closely aligned with business situations.

Copyrighted The MaterialsStandardized content updated according to course objectives.

Practice ToolsChecklists, handouts, feedback templates and personal action plans.Explore Toolkits

Certificate of Completion

Learners who meet attendance and practice requirements receive a Masterskills certificate of completion.

8. Faculty Team

Masterskills faculty and experts have practical experience in management, consulting and training in fields aligned with the program content.

Dr. Thai Tri Dung

Human resource management and behavioral psychology expert. Leadership, management psychology, negotiation, culture and organizational behavior.

MBA. Paul Huỳnh

Leadership and capability development expert. Management skills, critical thinking, execution leadership and coaching.

View Faculty Profiles

9. Masterskills Profile

View Profile

Masterskills’ training capabilities, areas of expertise, delivery methodology and experience partnering with enterprises.

Client Testimonials

“The Building Habits Through Behavioral Systems course provides practical content, workplace-relevant activities and clear facilitation. The facilitator helps learners use appropriate tools, analyze situations and develop concrete application plans after the course.”

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